Draft policy: courier, rates and dispatch times are placeholders for EJ-P to confirm.
UK delivery
| Service | Delivery time | Price |
|---|---|---|
| Standard: Royal Mail Tracked 48 TBC | 2 to 3 working days | £2.99 · free over £25 |
| Express: Royal Mail Tracked 24 TBC | 1 to 2 working days | £4.49 |
Orders are dispatched from the UK. Order cut-off time and dispatch days TBC.
Returns
You have the right to cancel your order within 14 days of receiving it. Unopened, sealed products can be returned within 30 days TBC for a refund. For health and hygiene reasons, we cannot accept products that have been opened or unsealed unless they are faulty.
If something arrives damaged or incorrect, contact us within 7 days with your order number and a photo, and we will put it right.
Subscriptions
You can skip, change or cancel a subscription before the next dispatch date. Returns rules above apply to subscription orders.